2025-12-29

Dr. Pongsak Wonglertkunakorn

Human-Centric Security: Security That Doesn’t Make People Feel Controlled

Dr. Pongsak Wonglertkunakorn

  • Workplace Consultant
  • Ph.D. in Management from National Institute of Development Administration
  • M.S. in Computer and Information Science from University of Pennsylvania
  • B.Eng. in Computer Engineering from Chulalongkorn University

Human-Centered Design theory is expanding into the world of security,
because good security should not increase users’ cognitive burden.

A Human-Centric security platform is designed to:

  • Reduce cognitive load
  • Hide the complexity of policies
  • Show users only what they need to know

Technically, this is achieved by separating the Policy Logic Layer from the User Experience Layer.

Users experience simplicity,

while the system continues to enforce strict access control behind the scenes.

This approach allows security systems to support diverse user roles
without making anyone feel restricted, controlled, or discriminated against.

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