Privacy Policy
Effective Date: January 1, 2025
Bainisys Company Limited (“Bainisys,” “we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide when using our website, software, and related services.
About Us
Bainisys is a technology consulting and solutions company with over two decades of experience. We develop and deliver a wide range of products, including collaboration platforms, call center systems, smart workplace applications, IP phone billing solutions, cybersecurity technologies, and command center systems.
Information We Collect
We may collect: Personal details such as your name, company, email address, and phone number when you contact us or request information.
Usage information such as IP address, browser type, access times, and pages viewed.
Technical data such as device identifiers, error logs, and diagnostic information.
Cookies and analytics data to improve site performance and user experience.
How We Use Information
Your information is used to: Provide and improve our services.
Respond to inquiries and support requests.
Share updates and relevant product information where you have provided contact details.
Monitor system security and prevent unauthorized access.
Comply with legal and regulatory obligations.
You may opt out of promotional communications at any time.
Sharing Information
We do not sell personal information. Data may be shared only with: Service providers who support our operations, such as hosting and analytics.
Authorities, where required by law.
Successors in the event of a merger, acquisition, or restructuring.
Security
We maintain robust security measures, including encryption, monitoring, and access controls, to protect your information from unauthorized use.
Retention
We retain information only as long as necessary for business, legal, or regulatory purposes, after which it is securely deleted or anonymized.
Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information, as well as withdraw consent to marketing communications.
International Transfers
As a global provider, information may be processed in other jurisdictions with appropriate protections in place.
Third-Party Services
Our solutions may integrate with third-party platforms such as Microsoft 365, Google Workspace, Zoom, or Cisco Webex. We encourage you to review their privacy policies.
Updates
We may update this Privacy Policy from time to time. The latest version will always be posted here.
Contact Us
Questions about this Privacy Policy may be submitted at:
