Harmonix Smart Intercom System
Harmonix
A powerful outbound campaign solution designed to boost sales performance. Streamline campaigns, enhance agent performance, and protect customer data in a cloud-native environment with AWS.
99.9% Uptime
AWS Powered
SOC 2 Compliant
Key Benefits of Smart Intercom System
Transform your outbound campaigns with powerful tools designed for modern contact centers
End-to-End Campaign Management
Plan strategies, assign target lists, and track campaign results — seamlessly.
Boost Agent Performance and efficiency.
Provide call scripts and protect customer privacy with masked numbers.
Record & Replay Instantly seamlessly.
Monitor service quality with built-in call recording and playback.
Protect Customer Privacy by Design
Phone numbers are masked — enhancing data security and compliance.
Campaign Templates
Pre-built templates for quick campaign setup and deployment.
Real-time Analytics
Track performance metrics and ROI with comprehensive reporting.
Amazon Connect Integration
Seamless integration with Amazon Connect for reliable calling.
Enterprise Security
Bank-grade security with end-to-end encryption and compliance.
How Harmonix Smart Intercom System Works
Simple, streamlined workflow designed for both administrators and agents
Harmonix Smart Intercom System Admin Workflow
Log-in Harmonix
Access the admin dashboard securely
Create Campaign Template
Design campaign strategy and guidelines
Import Target Customer List
Upload and segment your contact database
View Report
Monitor campaign performance and results
Smart Intercom Agent Workflow
Open BRCM & Login
Access with Amazon Connect Account
View Target Customer List
See assigned contacts and priorities
Make Calls
Follow campaign guidelines for outreach
Fill in Result
Record call outcomes and next steps
Why Choose Harmonix Smart Intercom System?
Experience the difference with our cutting-edge platform designed for modern businesses
Ready-to-Use Software
Available as a SaaS solution on AWS
Scalable by Design
Auto-scales with your business growth
Cost-Effective
Starts at just 200 THB per agent/month
Lightning Fast Deployment
Get up and running in minutes, not months
Powered by Amazon Web Services
Enterprise-grade infrastructure and security
Enterprise Grade
Built for scale with enterprise security standards
Global Reach
Multi-region deployment with AWS infrastructure
Simple, Transparent Pricing for Harmonix Smart Intercom System
Start with our cost-effective solution and scale as your business grows
Starter
Perfect for small teams
฿200
per agent/month
Volume discounts available
Campaign management tools
Target list import
Basic reporting
Amazon Connect integration
Email support
Everything in Starter
Advanced analytics & reports
Call recording & playback
Custom integrations
Dedicated account manager
Enterprise
For large organizations
Custom
Volume-based pricing
Ready to Transform Your Outbound Campaigns?
Join hundreds of contact centers already using Harmonix to boost their sales performance and streamline operations.
Need help getting started?
sales@bainisys.com
+66 (2) 0940800
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