2025-11-24
Dr. Pongsak Wonglertkunakorn
The Coming of AI and Its Impact on Workplace Resources & Operations
Dr. Pongsak Wonglertkunakorn
- Workplace Consultant
- Ph.D. in Management from National Institute of Development Administration
- M.S. in Computer and Information Science from University of Pennsylvania
- B.Eng. in Computer Engineering from Chulalongkorn University
Over the past few years, artificial intelligence has moved from being a distant concept to something that quietly shapes the way we work every single day. As someone who works at Bainisys, writes about workplace transformation, and uses Roomminister in my daily routine, I’ve seen firsthand how AI is starting to influence office operations—not in a dramatic way, but subtly, consistently, and unmistakably.
AI is no longer just a tool for automation. It is becoming a thinking partner that helps organizations understand how their resources are being used. Modern offices are shifting toward data-driven decision-making. AI can detect patterns in how meeting rooms are booked, how spaces are utilized, and how teams collaborate across locations and time zones.
Even simple things, such as predicting peak hours for meeting rooms or anticipating when equipment will be under heavy use, help reduce wasted time and improve workflow. Instead of dealing with manual scheduling problems, employees can focus on the work that actually matters.
One of the most meaningful changes is how AI will eventually integrate with workplace platforms like Roomminister. Imagine a system that not only books a room, but understands your habits, team size, preferred facilities, noise level, location, and even travel time between meetings. It becomes less of a booking tool and more of a workspace assistant.
AI is not here to replace anyone. It is here to support people—to reduce friction, simplify processes, and make workplace operations smoother than ever. For organizations that are preparing for digital transformation, AI is becoming an essential part of building a smarter, more adaptive office environment.