Bainisys Advanced Call Management (BACM) is a powerful accounting and reporting application for Cisco Unified Communications Manager (CUCM). It provides reporting through an advanced filtering engine. These reports can be created and scheduled in order to analyze and monitor the usage of the IP Telephone in each department or for individual users. Apart from the various add-on modules, it also enables IT administrators to monitor their VoIP network for voice quality, call traffic, and allows them to keep track of active and failed calls.

State-of-the-art
BACM supports Cisco Unified Communications Manager versions 3.x, up to the latest version. We also provide a unique solution to exclusively match our client's business requirements.

Reporting Features
BACM has the advanced filtering capabilities, which enable users to monitor the call. For post-processing purposes, or stored in long-term data storage for future analysis, it can be exported in many different kind of formats. BACM also features an Option to schedule on shot or recurrent reports generation.

Detection & Alarms
As an intrusion detection system, BACM

User Defined Call Charges
• Predefined Standard Call Charge Rates
• User-defined Call Charge Rates Profile
• The best-match algorithm is used to receive the best phone traffic billing calculation.

  Service:

Assure your team with Onsite
With prompted engineers for onsite service, we will work with you closely and do guarantee your system to run properly.

Software Patches Update
Our R&D teams are continuously working to build an innovative system and deliver it to our customers. With software patch update, customer will gain more efficiency in their program and catch up the latest technology in everyday business.

Software Maintenance
Apart from experience and skill in software development, we also focus on service to our customer. More than 10 engineers are ready to help maintain our customers' system and taking care of their problems.